1 hour ticket response
Quick assistance is our chief priority and this is the reason why we have a team of competent technicians who will be happy to provide a prompt response to any question that you may possibly have. Just post your technical support ticket from the Control Panel and we will reply within 60 minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute client support ticket response time.
A Top–Class Client Care Service
Each member of our customer service staff has lots of years of experience in the cloud service sphere and most of them have worked for us for at least 5 years. They all are eager to answer all your queries in the most proficient way possible.
An Easy–to–Browse Help Center Section
To help you find a quick hint on how you can use a particular service, we have implemented a really intuitive Help section in the Control Panel. You can search through a large selection of web hosting account administration articles and website administration articles, have a glimpse at the F.A.Q. library or watch our educational video tutorials.