Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center incorporated into your Control Panel offers a selection of help articles and regularly asked questions. Aimed towards resolving any common issue that you might possibly encounter, they are contributed by our support team of accomplished technicians.

  • Top quality support service
  • Instructional Videos

  • If you prefer to watch how an action is performed or how a problem is sorted out, instead of just reading about it, then examine our compilation of educational video tutorials. They address a variety of issues and will help you quickly find your way around the Control Panel.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 support service and a sixty–minute response time guarantee. Our accomplished tech support engineers will be online for you 24/7/365 to answer your queries and to settle any issue that you might stumble upon. Just submit a technical support request from the Help section and we will reply back to you without any delay at all.