Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour answer warranty with all our cloud service packages, meaning that every single help question you send is going to be replied to within an hour max. Our support crew members are taught to speedily resolve any situation and to ensure that you get prompt advice on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our team of professionals will be on the web for you 24x7x365 to reply to all of your questions and to remedy any trouble you will have. You also can submit a support ticket from the Gibson Hosting Control Panel or send us an e–mail any moment. Moreover, on business days, you can easily give us a call or take advantage of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a huge information base into the Control Panel to help you obtain effective step–by–step guidelines whenever you want. Each section of the Control Panel has its own contextual help area featuring a selection of how–to articles. We have also made video clips to offer you a more effective visual representation of the simplest way to complete any given job.